ph997 Privacy Policy

ph997 operates the online gaming platform at ph997.vu ("the Platform"), which offers slot games, live casino, sports betting, and eBingo to players based in the Philippines. This Privacy Policy describes how ph997 ("we", "us", "the Platform") collects, processes, stores, and protects the personal information of players and visitors ("you") who use our website and services.

This Policy covers all personal data that ph997 processes in connection with your account, your gaming activity, and your interactions with our platform, including data collected through the registration process, payment transactions, KYC verification, and general platform use.

If you have any questions about this Policy or how we handle your personal information, you can contact the ph997 support team at [email protected].

ph997 collects personal information in several ways — some of it is provided directly by you when you register or use the platform, and some is collected automatically as part of normal platform operation.

Information you provide directly:

• Full name and date of birth (required for account registration and age verification)
• Philippine mobile number (used for OTP-based login verification and account notifications)
• Email address (used for account communications and support correspondence)
• Government-issued identification document details (collected during KYC verification)
• Payment details such as GCash account references, Maya references, or Philippine bank account information (used for deposits and withdrawals)
• Any information you submit when contacting ph997 support

Information collected automatically:

• Device type, operating system, and browser information
• IP address and general location data derived from your IP address
• Session data including login times, pages visited, and time spent on the platform
• Game history, betting records, and transaction logs
• Cookies and similar tracking technologies (see Section 7 for details)

ph997 does not collect unnecessary personal data. We limit collection to what is genuinely needed to operate the platform, verify your identity, process transactions, and comply with applicable obligations.

ph997 uses the personal information we collect for the following purposes:

ph997 does not use your personal information for purposes beyond those listed above without obtaining your prior consent, except where required by applicable law.

ph997 does not sell your personal information to third parties. We may share your data with carefully selected third parties only in the following circumstances:

• Payment processors: To facilitate PHP deposits and withdrawals via supported Philippine payment methods. These providers are bound by their own data protection obligations.
• Identity verification partners: To conduct KYC checks using your government-issued identification, as required for account operation.
• Game technology providers: Game software providers may receive session data necessary to deliver their games on the ph997 platform. No additional personal identifiers are shared beyond what is technically required.
• Security and fraud prevention services: To detect, investigate, and prevent fraudulent activity, account abuse, or security threats on the platform.
• Legal and regulatory obligations: ph997 may disclose personal information to Philippine authorities or regulatory bodies where required to do so by applicable law.

ph997 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, or misuse:

• SSL encryption: All data transmitted between your device and the ph997 platform is encrypted using SSL (Secure Sockets Layer) technology, protecting it from interception in transit.
• OTP-based login verification: ph997 uses one-time password verification sent to your registered Philippine mobile number as an additional layer of account security.
• Access controls: Access to personal data within ph997 is restricted to authorised personnel who require it to perform their duties, under strict internal access control policies.
• Secure data storage: Personal information is stored on secured servers with appropriate physical and digital safeguards in place.
• Regular security reviews: ph997 periodically reviews its security practices to identify and address potential vulnerabilities.

While ph997 maintains strong security measures, no online platform can guarantee absolute security. You also play an important role in keeping your account safe — please ensure you use a strong, unique password and never share your OTP with anyone, including anyone claiming to be ph997 staff.

ph997 retains your personal information for as long as is necessary to fulfil the purposes described in this Policy, and to comply with applicable legal and regulatory obligations. In general:

• Account information is retained for the duration of your active account, and for a period after account closure as required by applicable law.
• Transaction records and gaming history are retained for the period required to satisfy financial record-keeping obligations.
• KYC documents are retained in line with identity verification requirements applicable to the platform.
• Support correspondence is retained for a reasonable period to allow for follow-up and dispute resolution.

When personal information is no longer required, ph997 will securely delete or anonymise it in accordance with our internal data retention procedures.

ph997 uses cookies and similar technologies to support the operation of the platform and to improve your experience. Cookies are small text files stored on your device when you visit ph997.vu.

We use cookies for the following purposes:

• Essential cookies: Required for core platform functions such as maintaining your login session and ensuring the platform operates correctly.
• Analytics cookies: Help us understand how players navigate the platform so we can identify areas for improvement. These are processed in aggregate and are not used to identify individual players.
• Security cookies: Used to detect and prevent suspicious activity, including automated access attempts.

Most browsers allow you to manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect your ability to log in or use certain features of the ph997 platform.

As a player on ph997, you have the following rights in relation to your personal data:

• Right of access: You may request a summary of the personal information ph997 holds about you.
• Right to correction: If any of your personal information is inaccurate, you may request that it be corrected. Some corrections can be made directly within your account settings.
• Right to erasure: You may request deletion of your personal information where it is no longer required for the purposes for which it was collected, subject to any legal retention obligations that may apply.
• Right to restrict processing: In certain circumstances, you may request that ph997 limit how your personal data is used.
• Right to data portability: You may request a copy of your personal data in a structured, commonly used format.

To exercise any of these rights, please contact the ph997 support team at [email protected]. We will respond to all requests within a reasonable timeframe. We may need to verify your identity before processing your request.

The ph997 platform is strictly for individuals aged 21 years and above. ph997 does not knowingly collect personal information from anyone under the age of 21.

During account registration, all players are required to confirm their date of birth. KYC verification further confirms age eligibility before withdrawals are processed. If ph997 discovers that a player is under 21, the account will be closed and any relevant data handled in accordance with applicable law.

If you believe a minor has accessed or registered on the ph997 platform, please contact us immediately at [email protected].

ph997 may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable legal requirements. When we make material changes, we will update the review date shown at the top of this page.

Your continued use of the ph997 platform after any update to this Policy constitutes your acknowledgment of the revised terms. We encourage you to review this page periodically to stay informed about how we protect your information.

If you have any questions about a specific change to this Policy, please reach out to the ph997 support team at [email protected] before continuing to use the platform.